In today’s fast-paced digital world, where technology connects us like never before, the rise of cyber threats poses significant challenges to individuals, businesses, and national security. From online fraud and data breaches to cyberbullying and hacking, these threats can disrupt lives and economies. To tackle this growing concern, the Government of Pakistan established the National Cyber Crime Investigation Agency (NCCIA) in May 2024, a dedicated institution to protect the nation’s digital landscape. Operational since April 2025, the NCCIA has taken over the responsibilities previously managed by the Cyber Crime Wing of the Federal Investigation Agency (FIA). This article introduces the NCCIA, its mission, and how everyday Pakistanis can engage with it to report cybercrimes and contribute to a safer digital Pakistan.
A Brief History: From FIA’s Cyber Crime Wing to NCCIA
Before the NCCIA was formed, cybercrime investigations in Pakistan were handled by the Cyber Crime Wing of the Federal Investigation Agency (FIA). It is established to address the rising tide of digital crimes; the Cyber Crime Wing played a crucial role in laying the groundwork for cyber law enforcement. However, as cyber threats grew in scale and sophistication, the need for a specialized, independent agency became evident. In May 2024, the Government of Pakistan announced the creation of the NCCIA to streamline efforts, enhance technological capabilities, and strengthen the legal framework for tackling cybercrimes. Since becoming operational in April 2025, the NCCIA has taken over all responsibilities from the FIA’s Cyber Crime Wing, bringing advanced tools, dedicated expertise, and a renewed focus on public awareness and collaboration.
What is the NCCIA?
The NCCIA is Pakistan’s premier law enforcement agency tasked with combating cybercrimes. Established to address the increasing complexity of digital threats, the agency aims to protect individuals, businesses, and critical infrastructure from cyberattacks. Whether it’s online scams, identity theft, or sophisticated hacking attempts, the NCCIA is equipped to investigate and prosecute cybercriminals while fostering a secure digital environment.
What Does the NCCIA Do?
The NCCIA is at the forefront of Pakistan’s fight against cybercrime. Its key responsibilities include:
- Investigating Cybercrimes: From hacking and phishing to online fraud and cyberbullying, the NCCIA investigates a wide range of digital offenses to bring culprits to justice.
- Enforcing Cyber Laws: The agency ensures strict adherence to Pakistan’s cyber laws, including the Prevention of Electronic Crimes Act (PECA) 2016 and other relevant legislation.
- Promoting Cyber Awareness: The NCCIA educates the public about safe online practices to prevent cybercrimes and build digital resilience.
- Collaborating with Stakeholders: The agency works with national and international organizations, private companies, and citizens to strengthen Pakistan’s cybersecurity framework.
- Protecting Critical Infrastructure: The NCCIA safeguards vital systems like banking networks, government databases, and communication systems from cyber threats.
By combining cutting-edge technology with robust law enforcement, the NCCIA aims to create a secure digital ecosystem where Pakistanis can use technology with confidence.
How Can You Report a Cybercrime to the NCCIA?
If you’ve been a victim of a cybercrime or suspect illegal activity online, reporting it to the NCCIA is straightforward. Here’s how you can reach out:
- Online Complaint Portal: Visit https://complaint.nccia.gov.pk/ to register a cybercrime complaint. Simply provide the necessary details, such as screenshots, email headers, URLs, or other evidence, and submit your complaint. The NCCIA takes swift action to investigate reported incidents.
- Call the Helpline: Dial 1799 to connect with the NCCIA’s dedicated helpline. This toll-free number is available for reporting incidents or seeking guidance on cybercrime issues.
- Visit a Local NCCIA Office: For in-person assistance, you can visit an NCCIA office or contact your nearest police station, which can guide you to the appropriate channel.
Common cybercrimes you can report include online harassment, financial fraud, data theft, hacking, and unauthorized access to social media accounts. The NCCIA ensures that all complaints are handled professionally and confidentially.
Why the NCCIA Matters to You
For the average Pakistani, the NCCIA is more than just a government agency, it’s a partner in ensuring your safety in the digital world. Whether you’re shopping online, using social media, or managing your finances, the NCCIA works to protect your personal information and digital interactions. By reporting cybercrimes and adopting safe online practices, you can play a vital role in supporting the agency’s mission.
The NCCIA also emphasizes public collaboration. Through awareness campaigns, workshops, and resources on its website, the agency empowers citizens to recognize and prevent cyber threats. Simple steps like using strong passwords, avoiding suspicious links, and updating software regularly can go a long way in keeping you safe.
Looking Ahead: A Secure Digital Pakistan
Since its formation in May 2024 and operational launch in April 2025, the NCCIA has marked a significant step forward in Pakistan’s cybersecurity journey. By replacing the FIA’s Cyber Crime Wing with a specialized agency, the government has shown its commitment to addressing the challenges of the digital age. As cyber threats continue to evolve, the NCCIA’s focus on innovation, law enforcement, and public engagement will be crucial in building a resilient digital nation.
For more information or to report a cybercrime, visit https://nccia.gov.pk or https://complaint.nccia.gov.pk/ to file a complaint, or call 1799.
For office locations across the country along with contact numbers, emails and office addresses, please visit https://www.nccia.gov.pk/nccia-offices.php
Together, we can make Pakistan’s digital landscape safer for everyone.
Stay vigilant, stay secure!
When does the NCCIA start their internship on cyber security. I am a graduated person but doesn’t find any type of internship. So tell me .?
For NCCIA, please check its official website: https://www.nccia.gov.pk/. PKCERT also offers internship program and its details are available at https://pkcert.gov.pk/internships.asp
Good luck!